Guest Service Manager

NEW
REF 1890181
18 hours ago | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
Their responsibilities include maintaining quality standards, assigning tasks, reviewing and auditing expenses, and creating an operational strategy to maintain profitability. They also receive VIP guests, respond to guest complaints, and work closely with the general managers.
Requirements
Flexibility and a willingness to work beyond scheduled hours, including on weekends.
An ability to identify areas in need of change or improvement to offer guests an excellent hotel experience.
Understanding of and compliance with hotel policies and regulations and communicating these clearly to the staff.
Reporting on daily operations in a timely manner.
Provisions
Salary: to be discussed
Medical insurance
Accommodation provided
Publisher
direct employer
50 - 200 employees