RENEWED: 19 hours ago
REF 1855307
21.07.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role. Some of the required daily tasks and responsibilities expected of Call Center Managers include:
Hire, onboard and train call center personnel.
Coach call center staff through challenging customer service issues.
Analyze call center data and prepare reports for upper management.
Evaluate staff effectiveness and performance annually or on an at-need basis.
Lead team meetings and give presentations to executives.
Develop monthly, quarterly and annual call center goals and action plans.
Prepare work schedules to ensure sufficient coverage.
Create personnel and supply budgets for approval.
- Requirements
- Experience: 3 years
- Secondary certificate
- CV
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transportation provided
- Housing provided
- Medical insurance provided
- Publisher
- MISPAH PIPELINE INSPECTION SERVICES L.L.C
- direct employer
- 51 - 200 employees