REF 1784055
19.04.2025 | Abu Dhabi | full time
General
Location: Abu Dhabi
Occupancy: full time
Description
A customer service assistant (CSA) is a companys first point of contact with customers, and is responsible for providing assistance and information, resolving issues, and enhancing the customer experience. CSAs can work in a variety of industries, including retail, telecommunications, finance, and healthcare.
Requirements
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Provisions
Salary: to be discussed
Accommodation provided
Publisher
direct employer
up to 50 employees