REF 1854112
19.07.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- A Customer Service Assistant job description typically involves assisting customers, answering inquiries, resolving issues, and providing information about products or services. They are the first point of contact for customers and are responsible for ensuring customer satisfaction. Common responsibilities include handling calls, emails, and in-person interactions, as well as processing orders and managing customer records.
- Requirements
- Certainly, here are some common requirements for a Customer Service Assistant role:
Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.
Customer Focus: A strong customer-centric mindset with a commitment to providing outstanding service and resolving customer issues.
Problem-Solving Skills: The ability to identify problems, analyze situations, and find practical solutions to address customer concerns.
Patience and Empathy: Patience in dealing with frustrated or upset customers and the ability to empathize with their situations.
Product Knowledge: Familiarity with the companys products, services, policies, and procedures to assist customers effectively.
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- direct employer
- up to 50 employees