Secretary / Receptionist
REF 1818119
02.06.2025 | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- We are seeking a professional and organized Receptionist cum Admin to join our team. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and ensuring smooth administrative operations. Your responsibilities will include managing phone calls, greeting visitors, coordinating appointments, and providing administrative support to various departments.
Responsibilities:
Front Desk Operations: Welcome visitors and provide a warm and professional greeting. Answer phone calls, take messages, and redirect calls to the appropriate staff members. Maintain a clean and organized reception area.
Appointment Scheduling: Coordinate and schedule appointments, meetings, and conference room bookings. Notify relevant staff members of appointments and ensure the availability of necessary resources.
Customer Service: Assist visitors, clients, and employees with inquiries and provide accurate information. Handle customer complaints or issues in a professional and timely manner. Maintain a positive and friendly demeanor while ensuring customer satisfaction.
Administrative Support: Provide administrative assistance to various departments, including filing, photocopying, and organizing documents. Prepare and distribute internal memos, emails, and correspondence. Assist in data entry and record keeping.
Office Supply Management: Monitor and maintain office supplies inventory. Place orders for office supplies and equipment when necessary. Ensure adequate stock levels and cost-effectiveness.
Mail and Package Handling: Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail and packages for shipment. Coordinate with courier services as needed.
Travel and Logistics Coordination: Assist with travel arrangements for employees, including flight bookings, hotel reservations, and transportation. Coordinate logistics for business meetings and events, such as booking venues and arranging catering services.
Database Maintenance: Update and maintain various databases, contact lists, and employee directories. Ensure accuracy and confidentiality of information.
Administrative Projects: Assist in special projects, such as organizing company events, preparing presentations, and conducting research. Collaborate with other team members to support organizational initiatives.
Join our team as a Receptionist cum Admin and contribute to creating a welcoming and organized environment for our employees and visitors. Your administrative support will be essential in ensuring smooth day-to-day operations within our organization.
- Requirements
- Responsibilities will include but not limited to:
Managing appointments and systems
General administration duties
Making appointments in person and over the phone
Facilitate patient flow by communicating with patients and clinical staff, with being aware of delays and important and confidential information
Respond to patients and visitor enquiries
Managing medical records and keeping information updated
Required skill set:
Professional phone etiquette
High level of customer service
Excellent verbal and communication skills
Interpersonal skills
Proven experience of working in a team
Be able to work under pressure
Able to manage time and prioritise workload
Problem Solving
Maintain confidentiality
Quick and efficient to learning processes & procedures
Possess strong computer skills
High attention to detail
Multi task
Strong organizational and follow up skills
- Provisions
- Salary: to be discussed
- Employment visa provided
- Medical insurance
- Accommodation provided
- Publisher
- direct employer
- up to 50 employees