Medical Secretary

REF 1783707

18.04.2025 | Dubai | full time

Description: We are looking for a medical secretary to be responsible for administrative duties within our facility. You will be in charge of handling patient schedules, taking phone calls, and ensuring that patients receive excellent customer service overall. You will also be assisting with managing medical billing when necessary.

To be successful in this role, you will need prior experience in handling electronic medical records. Proficiency in Microsoft Office applications such as Word and Excel is also a huge advantage.

Medical Secretary Responsibilities:

*Schedule, reschedule, and cancel appointments.
*Take phone calls from patients, labs, and physicians.
*Documents in telephone notes and assigns to proper staff.
*Ensure health care patients receive excellent customer service.
*Update management on physician schedule changes for vacations, meetings, etc.

Requirements: Key responsibilities include

Managing appointments
Billing and processing patient claims
Triage within the waiting room
Managing correspondence - incoming and outgoing
Processing daily banking

Skills and experience - desirable

Reception experience
Knowledge of and Medical Software
Comprehensive computer skills
Ability to multi-task and prioritise
Strong written and verbal communication skills
Attention to detail
Exceptional customer service skills