Housekeeping Manager

REF 1782941

17.04.2025 | Dubai | full time

Description: Managing the daily activities of the Housekeeping department. This includes appropriate cleaning of all bedrooms and all public areas.
Planning, organising and directing team members to ensure the highest standards of guest satisfaction.
Conducting daily inspections to include checking of all public areas and bedrooms to ensure adherence to the level of cleanliness expected in a 5 Star Property.
Ensuring that Supervisory Staff completes workarounds and checks in his or her absence. Moreover, they are to ensure that cleanliness and condition of each area meets designated standards. All VIP rooms are to be checked by the Accommodation Manager. As well as all other rooms by either the department manager or supervisors.
Training of all new housekeeping staff members to the required standard.
Uphold the highest standards of cleanliness, health & safety, and conduct. Ensure that sufficient staffing is present to meet the daily business demands.
They need to communicate anticipated business demands daily with each employee and ensure staff’s knowledge of hotel services, features, and amenities.
Monitoring and ensuring that the Housekeeping staff performs their duties to the hotel’s expected level of service.

Requirements: The ability to manage and direct the hospitality functions in accordance with ICC policies and procedures, and with state and local regulations is required. Knowledge of cleaning and laundering practices and techniques is required. The ability to exercise good judgment and make confident ethical decisions is essential. Must be able to effectively manage time in order to complete multiple tasks. The ability to communicate effectively in English both orally and in writing is required. Must possess computer skills for placing orders and creating department schedules. Requires frequent lifting, stretching, bending and standing for long periods of time. Requires pushing of linen carts.

-Ability to work remotely if required
-First rate communication and influencing skills
-Good at developing relationships with Operational leadership
-Flexible – able to work at all levels and at hands on level
-Good level of numeracy
-Computer literate in MS Office
-Report writing
-Confident
-Self-motivated
-Enthusiastic
-Resilient

Provisions: Salary: to be discussed; Employment visa provided; Medical insurance provided; Accommodation