REF 1782560
17.04.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- conducting customer satisfaction surveys to understand what areas of the companys services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution
- Requirements
- Proven work experience as a Customer Service Assistant or similar role
Excellent communication skills
Patience and ability to manage stress
Good understanding of customer service practices
Ability to handle difficult customers with diplomacy and tact
- Provisions
- Salary: to be discussed
- Medical insurance
- Publisher
- direct employer
- up to 50 employees