REF 1820678
05.06.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Handling all incoming customer queries and questions
Providing the appropriate service and information or referring clients to another department
Referring problematic issues that they cannot solve to management
Resolving customer complaints and issuing refunds as needed
Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
Providing quotations and checking product availability
Handling payment transactions
Adhering to a company’s policies and procedures at all times when assisting customers
- Requirements
- High school diploma or equivalent
1+ years of experience in customer service or an administrative role
Outstanding phone and email etiquette
Able to manage multiple accounts simultaneously
Exceptional communication skills
Flexible schedule
- Provisions
- Salary: to be discussed
- Employment visa
- Accommodation provided
- Publisher
- direct employer
- more than 200 employees