Call Center Supervisor
REF 1783550
18.04.2025 | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload
- Requirements
- Experience: 5 years minimum
- Experience in UAE required
- Bachelor Degree required
- Arabic is an advantage
- UAE driving license is an advantage
- Provisions
- Salary: to be discussed
- Employment visa provided
- Publisher
- recruitment agency
- up to 50 employees