Call Center Supervisor
NEW
REF 1871116
4 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- Description
- Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPIs like inbound calls, call waiting, and call abandonment. Assists with taking agents calls if they can handle the workload.
- Requirements
- Experience: 3 - 5 years
- Experience in UAE required
- Bachelor Degree required
- English required, Arabic is an advantage
- UAE driving license is an advantage
- Indian preferred
- Provisions
- Salary: to be discussed
- Transportation
- Publisher
- direct employer
- up to 50 employees