NEW
REF 1823493
21 hours ago | Sharjah | full time
- General
- Location: Sharjah
- Occupancy: full time
- Description
- We are seeking a dedicated Customer Service Assistant to join our team in Dubai. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with excellent service and support.
Key Responsibilities:
Greet and assist customers in a friendly and professional manner.
Respond to customer inquiries via phone, email, or in-person.
Resolve customer issues and complaints promptly and effectively.
Maintain a thorough knowledge of our products/services to assist customers effectively.
Process orders, returns, and exchanges accurately.
Collaborate with the team to improve customer service processes.
- Requirements
- Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
- Provisions
- Salary: to be discussed
- Transportation
- Accommodation
- Publisher
- direct employer
- 50 - 200 employees