NEW
REF 1858917
15 hours ago | Umm Al Qaiwain | full time
- General
- Location: Umm Al Qaiwain
- Occupancy: full time
- Description
- We are looking for a Customer Service Assistant who can assist customers with inquiries, complaints, and orders.
Responsibilities
Handle customer inquiries, complaints and orders in a professional manner
Provide information about products and services
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution
Maintain customer records by updating account information
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Maintain a high level of product and service knowledge in order to provide adequate assistance to customers
- Requirements
- High school diploma or equivalent
1+ years of experience in customer service or an administrative role
Outstanding phone and email etiquette
Able to manage multiple accounts simultaneously
Exceptional communication skills
Flexible schedule
- Provisions
- Salary: to be discussed
- Medical insurance
- Publisher
- recruitment agency
- up to 50 employees